13. 12. 2023

Application Management Engineer

RegionBeogradski region

Polje radaIT / Telekomunikacije

Vrsta posla:Specijalističke i management pozicije


Opis

Application Management Engineer

 
  • Requirements:
    • Apprenticeship as an IT specialist
    • Or successfully completed studies in computer science 
    • Or comparable trainings
  • Must Have:
    • Experience in communications application support (e.g. Vocalcom, Genesys, Avaya, Babelforce, Enghouse, Asterisk, FreePBX)
    • Experience in technical customer support (willingness to work 24/7 - is not happening very often )
    • Knowledge in IVR systems, ACD, VoIP (SIP)
    • Knowledge of DBMS systems (e.g. MSSQL)
    • Experience with reporting tools
    • Knowledge of BI tools (ETL)
  • Nice to Have:
    • C#
    • JavaScript
    • SQL
    • SIP/RTP
    • WebRTC
  • Soft Skills:
    • Ability to work in a (remote) team
    • Communication skills
    • Customer orientation
    • Goal orientation
    • High problem-solving skills
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Broj oglasa JN -122023-76550