29. 12. 2023

Order Desk Specialist (Supply Chain)

RegionBeogradski region

Polje radaNabavka

Vrsta posla:Specijalističke i management pozicije

Our client is Whirlpool, an American multinational manufacturer and marketer of home appliances. On their behalf, we are searching for a motivated candidate to take the challenge and to successfully fulfill the position of:
Order Desk Specialist (Supply Chain)

Position requirements:
• Receive sales order (mail, telephone) and control data accuracy (price, availability, quantity) and adherence to policies checking formal correctness till order release;
• Control data accuracy of the orders (price, availability, quantity) received by trade place, business to business system by sales or trade partner till order release;
• Provide to processing the order blocked or release for commercial condition, customer address or delivery date;
• Manage order processing, from sales order creation into SAP system to delivery number creation;
• Communicate with logistics dept to maximize delivery execution and with demand planner to ensure products availability;
• Communicate with sales force and Trade Partners in order to satisfy customers requests;
• Interact with credit department in order to speed up the orders blocked process;
• Ensure customer satisfaction by proactively applying basic problem solving tools and contributing to process continuous improvement by submitting improvement suggestions in his/her area of responsibility;
• Attend training and educational activities;
• Ensure customer satisfaction, managing the order to delivery in the most effective manner and in line with the Trade policies by Whirlpool.

Skills and requirements:
• Excellent MS Office knowledge;
• Familiarity with SAP system is a plus;
• Intermediate knowledge of English both written and spoken;
• Outstanding organizational and time management skills;
• Ability to multitask without losing focus on priorities;
• Comfortable with hybrid and remote work;
• Excellent communications skills, verbal and written;
• Willingness to develop, learn and constantly improve workspace and processes.
Only short-listed candidates will be contacted.
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Broj oglasa JN -122023-76860